Help for Hosts
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Managing Your Bookings
Enquiries and Bookings
Quoting an enquiry
Quote the rates displayed on your listing
Why is SafariNow quoting on my enquiries? (Auto quoting)
How should I handle duplicate enquiries?
How can I find out if the customer is still interested in booking with me?
See all 10 articles
Why we charge VAT
How payments work
Protection against fraud
Changing your banking details
Why would my customer pay SafariNow the balance payment?
See all 7 articles
What happens when you cancel a booking? (Establishment cancellation)
What happens when a customer cancels a booking? (Customer cancellation)
How the review system works
Rating your guest after their stay with you