Help for Hosts
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Managing Your Bookings
Enquiries and Bookings
Quoting an enquiry
Quote the rates displayed on your listing
Why is SafariNow quoting on my enquiries? (Auto quoting)
How should I handle duplicate enquiries?
How can I find out if the customer is still interested in booking with me?
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Why we charge VAT
How payments work
Protection against fraud
Changing your banking details
Why would my customer pay SafariNow the balance payment?
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What happens when you cancel a booking? (Establishment cancellation)
What happens when a customer cancels a booking? (Customer cancellation)
How the review system works
Rating your guest after their stay with you