Payments

Why we charge VAT
In accordance with the Value-Added Tax Act of 1991, as SafariNow is a VAT-registered company, we are legally obliged to charge VAT on the referral fee that ...
Mon, 17 Jul, 2017 at 10:58 AM
How payments work
Once a customer has accepted your quote, or when they make a booking using our real-time feature, they will transfer the designated deposit amount to Safari...
Thu, 5 Nov, 2015 at 10:12 AM
Protection against fraud
SafariNow takes your privacy and online security very seriously. We employ state-of-the-art systems so as to ensure that all electronic transactions and com...
Thu, 5 Nov, 2015 at 10:13 AM
Changing your banking details
If you need to update your banking details, please send an email to financeteam@safarinow.com, along with either of the following verification documents: ...
Fri, 14 Jul, 2017 at 2:01 PM
Why would my customer pay SafariNow the balance payment?
If you have set your deposit policy below 100% of the booking value, the customer may need to settle the balance of the booking with you at some point. ...
Wed, 12 Dec, 2018 at 3:48 PM
Why am I not receiving the full amount the customer paid?
SafariNow charges a percentage service fee when the value of the booking is R10,000 and above; we may also change a nominal once-off admin fee for the use of...
Mon, 21 Jan, 2019 at 9:11 AM
What is the customer service and/or admin fee?
SafariNow charges a percentage service fee when the value of the booking is R10,000 and above; we may also change a nominal once-off admin fee for the use of...
Mon, 21 Jan, 2019 at 9:11 AM