SafariNow.com makes it super easy for you to get all the necessary details about your bookings. Check out our step-by-step guide:
1. Log into your SafariNow account, and click the Inbox tab on the menu bar.
2. You will see sub-headings such as Enquiries, Booked, Other Bookings etc.
- Enquiries – see which enquiries still require action. Use the Inbox filter to filter for ‘Waiting for Customer’ or ‘Needs Attention’.
- Booked – see which bookings you have. Use the filter button to filter for ‘Future Check-in’ or ‘Past Check-in’.
- Other Bookings – see which reservations you have put in your calendar that came from a source other than SafariNow.
- Archived – see which enquiries have expired, were declined by the customer, you weren’t able to accommodate or were not responded to.
- Cancelled Bookings – see which bookings have been cancelled. Use the filter button to filter for ‘Future Check-in’ or ‘Past Check-in’
3. If you want to learn more about whether you’ve been paid for a booking, click the booking you’d like to find out about from the 'Booked' menu; click on “View Statement”.
4. This will open the Statement and Tax Invoice for that booking. Here’s a breakdown of each section:
- SafariNow’s commission and VAT to be deducted from the total booking value:
- When payment was made to us by the guest, the inclusive commission taken off the deposit amount, and whether SafariNow still owes you a balance:
- Whether the guest still owes you any money (to be collected by you from the guest at check-in):
5. Payments are generally made 5 to 8 working days after we receive the deposit amount from the guest.
If you have any further questions, please don’t hesitate to get in contact with our Establishment Support Team on [email protected].
Additional tags: confirmed bookings, confirmed booking, booking details, financial statement, printable statement, financial invoice, do I have any bookings?, do I have bookings?, how many bookings do I have?