If you would like to change the default cancellation terms on your listing, you can follow these easy steps:
2. From the drop-down menu, you can now choose from five different policies: Flexible, Friendly, Moderate, Strict, or Custom.
The different policies are explained below:
3. If you would like to set a Custom policy, select Custom from the drop-down menu, and start populating your policy.
IMPORTANT NOTE: remember that you are setting the percentage refund the customer will receive, not the percentage they will forfeit.
4. Once you've made the changes you require, click the Save Policy button..