Please follow these steps to find out which browser you are using, and which version:
Google Chrome
If your browser has this icon, you are using Google Chrome:
To find your browser version:
1. Click the three dots on the right side of the page:
2. Click Help.
3. Click About Google Chrome.
4. Please send us a screenshot of the About Chrome popup:
Firefox
If your browser has this icon, you are using Firefox:
To find your browser version:
1. Click the three lines on the right side of the page:
2. Click Help.
3. Click About Firefox.
4. Please send us a screenshot of the About Mozilla Firefox popup:
Microsoft Edge
If your browser has this icon, you are using Microsoft Edge:
To find your browser version:
1. Click the three dots on the right side of the screen:
2. Click Settings.
3. Scroll to the bottom of the settings list.
4. Please send us a screenshot of the About this app popup:
Internet Explorer
If your browser has this icon, you are using Internet Explorer:
To find your browser version:
1. Click the gear icon on the right side of the page:
2. Click About Internet Explorer.
3. Please send us a screenshot of the About Internet Explorer popup: